Notice: Update on Compliance Policy Regarding Card Service Application

RedotPay is dedicated to upholding the highest compliance standards. Our compliance and legal team will regularly review our onboarding and transaction policies, including KYC, KYT, and AML policies, to ensure that our offerings comply with the regulatory requirements of different jurisdictions.

In order to align more closely with local regulatory requirements, we have refined our card application compliance policy:

  1. The following countries will be removed from the restricted country list*: Bosnia and Herzegovina, Croatia, Macedonia, Montenegro, Serbia, and Slovenia
  2. The following countries will be added to the restricted country list: Burundi, Rwanda, Liberia, Sierra Leone
  3. Additionally, card services will not be available for applicants with residential or registered address in Australia, Japan, and Singapore

We believe that these updates will enable RedotPay to operate in accordance with best practices, and we remain committed to continuously reviewing and adhering to all regulatory compliance requirements and guidelines.

This update will have no effect on the card services of all existing clients. If you have any questions, please contact our support team at support@redotpay.com. Thank you for your support.

*Applicants from these countries may subject to enhanced due diligence



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